In these modern times where everything is digital, it is increasingly common to subscribe to online services, whether it is for your internet subscription, your TV box, your insurance contract, or your mobile plan. But what about when you want to cancel these services? How should you proceed? This article offers you a practical and detailed guide to complete your online cancellation procedures.
Termination of an Internet subscription
You want to cancel your internet subscription, but you don’t know how to do it? Don’t panic, cancellation is a right that you can exercise at any time. Internet providers generally offer an online customer area in which you can begin the process of canceling your contract.
The first point to take into account: is the termination period. In general, it is 10 days after receipt of your termination letter by the operator. If you have subscribed to an offer with commitment, you will have to wait until the end of this period to terminate without charge, unless you can justify a legitimate reason.
Regarding the termination letter, it must be sent by registered mail with acknowledgment of receipt. This letter must include your name, first name, address, line number, desired termination date and your signature. Some operators now offer to terminate online, via the customer area, in just a few clicks.
Terminating an insurance contract
Canceling an insurance contract can be a slightly more complex process. It varies depending on the type of insurance (health, home, auto, etc.) and your insurer. However, the Chatel law gives policyholders the option to cancel their contract each year, on its anniversary date.
To do this, you will need to send a registered letter to your insurer. This letter must contain your name, first name, address, contract number, desired termination date, and your signature. As a general rule, the termination will take effect one month after the insurer receives your letter.
If you have supplementary health insurance, you should know that you can also cancel it at any time, once the first year of the contract has passed. To do this, simply send a registered letter to your health provider.
Termination of a TV box or mobile plan
When it comes to cancelling a TV box or mobile plan, the process is quite similar to that of an internet subscription. All you need to do is go to your online customer area to start the process.
Again, if you have subscribed to an offer with commitment, you will have to wait until the end of this period to cancel without charge, unless you can justify a legitimate reason. In addition, do not forget to return your equipment (box, decoder, etc.) to your operator within the time limit to avoid additional charges.
To terminate a mobile plan, you can also request the portability of your number, which will automatically result in the termination of your current contract.
Conclusion: Cancel with complete peace of mind
Canceling online is quick and easy, provided you know the rules of the game and respect certain deadlines and conditions. With this practical guide, you now have all the keys in hand to carry out your cancellation procedures with complete peace of mind. Whether it is to cancel your internet subscription, your insurance contract, your TV box or your mobile plan, you now know how to proceed. So don’t hesitate any longer, take control of your contracts and assert your rights!
